A symbol of lasting love. Arranged in a classic glass vase, this bouquet is a gift to her heart from yours. We use tall 70cm roses designed to turn everyone's head.
Following your purchase, you will receive four (4) communications from us:
A) An emailed order confirmation with a ten (10) digit order confirmation number. This means the order has been successfully placed on our website.
B) An emailed order confirmation with a six (6) digit order confirmation number. This means your order has been received in our shop and will be delivered per your instructions subject to this Fine Print. Please use this confirmation number in all communications with us about your order.
C) A phone text picture of your purchase. Note: We apologize but due to the heavy volume of orders, we will be unable to send you this picture during holiday weeks.
D) An emailed formal delivery confirmation will be sent to you following delivery so you will know your gift has been received.
Please check your spam folder if you do not receive any of the email communications.
***** Please advise us immediately if you do not want any of these communications. No response from you for the communications will be taken as your approval for all four communications for this and all future orders, both web and in-house generated.
Sometimes, specific flowers are not available. We reserve the right to substitute a similar color flower of equal or greater value. We will do our best to maintain the same overall appearance of your gift.
Similarly, containers will vary based on what we have in stock and what is available in the market so there will probably be some variation from what you see in the picture.
Pictures of all arrangements are close ups so they may make the arrangement look much bigger than it is. If dimensions are not listed for your purchase, please call us at (305) 865-0433 to verify this is the size you want if size is important.
Please verify the recipient's address. We will charge a second delivery fee if the address you provide us is an incorrect address.
We do not call before delivery (unless you ask us to call first). But if we get to the delivery address and the recipient cannot be found, then a phone number for the recipient will help us complete the delivery in a timely manner. So please be sure to provide the recipient's phone number with your order.
We're sorry but timed deliveries are only requests that cannot always be accommodated. Please call us at (305) 865-0433 if you have a specific time you need us to deliver; we will work with you to get it there using your time frame. Timed deliveries cannot be accepted under any circumstance on holidays.
If in doubt, call us--we'd love to help!
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Rated 5 out of 5 stars
Terrific . Could not be better ---- Florist's Response: Thank you for your review. And thank you again for your order!
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Rated 5 out of 5 stars
The custom rose arrangement was perfect. The roses are healthy and beautiful. The next morning my living rooms smells like a rose garden...wonderful! Also, the customer service is second to none...they will do exactly what you want, all you have to do is ask. ---- Florist's Response: Thank you for your review. And thank you again for your order!
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Rated 5 out of 5 stars
Wonderful this is my second time ordering flowers with this company when I am in town from Philly! Consistent, efficient and the arrangements are always top tier. ---- Florist's Response: Thank you for your review. And thank you again for your order!
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Rated 5 out of 5 stars
Excellent customer service. Kept me informed of my order and its status every step of the way. Loved the text with a pic of my order. Nice touch! ---- Florists Response: Thank you for your kind words. And thank you again for your order!
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Rated 4 out of 5 stars
Excellent Presentation, beautiful Colours and Smell. Arrive just in time. However they arrived without the Message Card requested written by me so the recipients couln´t know who was the sender until they talked to me. Thank you so much! ---- Florist Response: Thank you for your kind words about our product. As to the greeting card....This is a comment I get every so often. I suspect people are looking for an envelope which holds a greeting card. However, my computer prints a tri-fold card (without an envelope). On one panel is the recipient's name while on another is the sender's message; to see the message, one must unfold the tri-fold card. Since the recipient doesn't see an envelope, s/he thinks there is no attached message. But I am sure the tri-fold card is there because how else would my driver know which arrangement on a truck full of arrangements goes to which recipient? She matches the name on the tri-fold card to that address. Thank you for the opportunity to clarify.
